Frequently Asked Questions

Make the most of Chimoney to send online gift in a more engaging way.

Find out how to make the most of Chimoney

Sender

What Is Chimoney?

Chimoney is a reward point or gift card that you send to your team, event attendees, contest winners, online and event participants to increase engagement, enrolment and more.

How can I send Chimoney?

Anyone anywhere can buy and send Chimoney cards. Go to Chimoney.io, create an account, enter the details of the receivers(s) and pay. The receiver gets a notification to come and redeem Airtime, Crypto or other value.

How Long Does It Take To Process Chimoney?

When you send Chimoney, it is received in seconds. Instant. The receiver gets an alert immediately

Can I pick and mix and match rewards and benefits like Airtime?

Yes. You definitely can! You can enable or disable redemption options when sending Chimoney. For example, for an event or conference, you can enable only airtime/data

What can Chimoney be redeemed for?

The goal is for Chimoney to be exchanged with anything! Currently, you can redeem Bitcoin cash, airtime, data, gift cards, Crypto and more. See the benefits page for more.

Does Chimoney expire?

No, the card/points do not expire. You can hold Chimoney and the value does not change.

Who is behind Chimoney?

Chimoney is owned by Chi Technologies Inc., a Canadian corporation. Thus, you can assured that we comply with regulations. The founder team has experience in the Crypto, banking, community and African tech spaces.

Receiver

What Is Chimoney?

Chimoney is a reward point or gift card that you send to your team, event attendees, contest winners, online and event participants to increase engagement, enrolment and more.

What can I redeem my Chimoney for?

The goal is for Chimoney to be exchanged with anything! Currently, you can redeem Bitcoin cash, airtime, data, gift cards, Crypto and more. See the benefits page for more.

Why can't I redeem cash?

We will support cash withdrawals in some countries to comply with regulations.

Where is my Chimoney?

Your Chimoney is in the email or Twitter DM that was sent to you. If you deleted it, please reach out to us to resend it.

Does Chimoney expire?

No, the card/points do not expire. You can hold Chimoney and the value does not change.

How do I request for new benefits?

Please, DM us or email us at team@chimoney.io.

Need more help?

Contact our support team for assistance

Use the live chatChimoney Support Team is ready to help to ensure the gift experience is incomparable here.